I get it - life happens. Those last-minute after-school activities or work meetings can make scheduled appointments difficult to keep. If I can reschedule then great, however it may not always be possible.
Generally, my cancellation policy is:
- Lessons cancelled within 24 hours of the lesson start-time: half the lesson fee is payable.
- Lessons cancelled within 4 hours of the lesson start-time: the whole lesson fee is payable.